we are dedicated to providing high-quality web development, design, digital marketing, and advertising services to our clients. We strive to ensure that our clients are fully satisfied with the services we offer. However, if you are not completely satisfied, this Refund Policy outlines the process and conditions for requesting a refund.
1. Eligibility for Refunds
Refunds may be requested for services provided by Vishyattech under the following conditions:
- The services have not been delivered as agreed or within the specified timeframe.
- There is a significant failure to meet the quality standards outlined in the service agreement or contract.
- Refunds will not be provided for dissatisfaction based on subjective preferences unless explicitly stated in the service agreement.
2. Service-Specific Refund Terms
- Web Development & Design: Refund requests for web development or design projects must be made within 14 days of delivery. Refunds will be considered only if the delivered work does not meet the agreed-upon specifications.
- Digital Marketing Services: Refunds for digital marketing services, including Google and Facebook ads, are considered on a case-by-case basis. If the service fails to meet the agreed-upon campaign objectives, we will work to resolve the issue before considering a refund.
3. Refund Process
To request a refund, please contact us at the provided contact details with the following information:
- Your order number or invoice reference.
- A detailed explanation of the issue or concern.
- Any relevant supporting documentation or communication regarding the service.
Upon receiving your refund request, we will assess the situation and respond within 7 business days. If the refund request is approved, we will process the refund to your original payment method.
4. Non-Refundable Services
The following services are non-refundable:
- Custom services that have already been delivered as per the agreed-upon terms.
- Any services that have been used, implemented, or accessed by the client.
- Subscription-based or recurring services unless otherwise specified in the service agreement.
5. Partial Refunds
In certain cases, where services have been partially delivered or completed, a partial refund may be issued based on the value of the undelivered or unsatisfactory work.
6. Changes to This Refund Policy
We reserve the right to update or modify this Refund Policy at any time. Any changes will be posted on this page with an updated date at the top. We recommend reviewing this policy periodically to stay informed.